All AWCs remain open for business! In recent days, the enforcement of the Lockdown has increased, but so far, I am pleased to report that our movement in support of critical medical and welfare visits has not been interrupted, so we are still getting out to those pensioners in urgent need of medicine delivery or pension payment and we will continue to do so. We still encourage warises to visit AWCs rather than the more vulnerable pensioner in person.Visit the GWT website
We are minimising staff movement to the minimum essential. All the HQ Staff are all working from home.
Should the situation in Nepal escalate to the next stage of transmission in the community, GWT(N) is ready to continue providing the current range and levels of service, but we will do so with additional medical protection protocols. In order to reduce the risk of cross-infection and reduce staff movement, we will also accommodate all essential GWT(N) staff on site at Key AWCs, particularly our Residential Home staff,.
We will soon be launching a pensioner-facing GWT(N) website, where we will provide up to date information on our situation and services. Details will be published separately in due course.
We continue to provide Doctor telephone consultations, and pharmacy prescriptions by SMS or through collection at AWCs. We maintain an “on-call” doctor at weekends at all Key AWCs should any emergency consultations be required.
We have relocated elements of the Secondary Medical Claims cell to AWC Kaski. Claims are still being processed, although we have obviously seen a reduction in the number presented. Our Finance Team paid all the approved claims yesterday to banks. We expect a surge of claims when the Lockdown is eventually is lifted, and there will inevitably be delays in dealing with this surge. I remind you that we have extended the time limit for SMC claims from 3 to 6 months.
We have continued with our welfare pension paying programme for cash paid pensioners, even though the numbers turning up are smaller than normal. By paying 6 month’s pension, we can be assured that recipients will be financially secure for the months ahead. It would be a lot easier if everyone was bank paid, but we have had some success in moving some pensioners onto the bank paid scheme. We have also used the IME service to pay some remote pensioners (where these services are available), and we have a number of other options available to us to get pensions to our WPs.
Community Aid: All Community Aid projects (Schools, WP House builds, RWSP projects and AWC infrastructure) remain suspended. The current RWSP Programme has been extended until March 2021, and will include some short term Water and Sanitation assistance to COVID Hospitals and Isolation Units in up to 20 Gaun Palika in Provinces 1, 2 and 4.
GWT(N) and our staff remain committed to supporting pensioners in need. We have adapted quickly, and are working closely with CDOs and local authorities to ensure that we have the ability and freedom to operate in support of those most in need. We are ready to continue doing so for the weeks and months ahead, and in particular if the situation in Nepal deteriorates.
I sincerely hope you stay safe and healthy in these unsettling times, and that you are reassured and satisfied with what GWT(N) is doing for the veteran community. Please let me or Hem Saheb know of any concerns that you may have.
Best wishes and salaams to you and all the RAN toli.